To be sure its not the hub you can connect it to your TV, it will have HDMI inputs. If your USB-C port doesn't support DisplayPort Alt Mode, you won't receive video output. Anker. Buy in monthly payments with Affirm on orders over $50. 1. A simple reason why your Anker wireless charger might not be working with your phone is that your phone does not support wireless charging. I installed my new Anker PowerExtend to replace the damaged one. The left and right controllers have never charged above 60% (are lower now) and continually flash amber. Windows: 1. Found insideReveals the wide-ranging influence of American jazz on German discussions of music, race, and culture in the early twentieth century . I have this brand new dock connected to a Dell Latitude 7280 and it isn't keeping the laptop charged. Learn more. Unplug monitors from the dock. d) Click on Hardware and Devices Troubleshooter. Now uninstalling and reinstalling doesn't work. Compatibility Information: Works with Windows laptops or non-M1 MacBooks equipped with a Thunderbolt 3 or 4 port. Questions & Answers. Check the option for Multiple Displays. I have been having issues with my Anker USB 3.0 Docking Station on my Dell laptop, specifically that the audio does not work. Anker. 2) Press your MacBook's power button and then hold these four keys at the same time: + option + P + R. 3) Continue holding the keys until your MacBook restarts for the second time. With a docking station, you can get more from your laptop including media display, file transfer, pass-through charging, and Ethernet connectivity. Learn more. On the device manager, locate and expand display adapters. OK, got it! Requires a USB-C port that supports DisplayPort Alt Mode and Power Delivery. In "Display", you can set the external screen mode. Disconnect the docking station from your PC. 2. I recently purchased an Anker PowerConf C300 webcam and it will not work when connected to any of the USB-A or USB-C ports on the dock. For Anker Apex Docking Station: This dock stand is designed specifically for Anker Apex 12-in-1 Thunderbolt 4 Docking Station (model number: A8397), to offer a sturdy way to use your docking station vertically. If your laptop doesn't support DisplayPort Alt Mode, then you won't be able to connect an external display to your hub/dock. It does however work fine when connected directly to the computer. By continuing to browse, you agree to our use of cookies. Neither . PowerExpand Elite 13-in-1 USB ports not working. Compatibility Information: Works with Windows 10 laptops equipped with a Thunderbolt 4 port (Intel Evo Platform), and non-M1 MacBooks running macOS 11 (Big Sur) or later. Go to "System" and then select "Display". Compatibility Information: Works with Windows 8, 10, and 11, and macOS 10.12 or later. So Much More. The laptop's audio works fine when not hooked up to the docking station. I just got a second one because the usb c connector was damaged in a fight with my Roomba. All three monitors worked. DisplayLink tried updating and I had to restart again. Thunderbolt Docking Station (Apex, 12-in-1, Thunderbolt 4) Series 7. Hey, I'm not sure how to ask this, but I just purchased the device above along side a keychron 2 keyboard and g305 mouse, the docking station won't connect these devices. Thanks for your help Markus I have the laptop hooked up to two external monitors via the docking station, and I operate with the laptop screen disconnected. I tested it by two monitors with the same result. Even worse, when the battery is completely dead, the laptop cannot run on the power provided by the dock alone. Thunderbolt Docking Station (13-in-1, Thunderbolt 3) Series 5. The laptop screen is a little small for me to see properly. -Try a different HDMI cable. Please note that this is not Soundcore 2. It is likely the adapter you're using. The trouble shooting states if flashing amber they are inserted improperly. I have tried setting up my new Anker USB-C 13-in-1 docking station and I cannot get my desktop or my laptop to recognize anything plugged into any of the display ports. My desktop only has one hdmi port and I was hoping that this little device would do the trick. The best docking station with versatile connectivity. Tested the Dock WITHOUT using the included 60W power adapter and USB-C 2.0 power cable. a) Press Windows key + W on your keyboard. Also I dont get a LAN connection. Phone Support. . Restarted computer Run as admin windows 10 driver from Anker website (displaylink software) Powered down computer Waited 10 seconds, restarted computer. I have a MacBook Pro with the M1 chip and the UD-ULTC4K dock. Buy in monthly payments with Affirm on orders over $50. 1 and 2 represent the connected external monitors. What You Get: Anker Dock Stand for Anker 777 . e) Click on Next button to run the troubleshooter. $329.99. Unplug your dock's power cord. USB-C Docking Station (13-in-1) Series 5. Remove the AC Adapter if you're using a laptop. Power up the docking station and connect it to your computer. Fortunately, I still have my old USB 3.0 Anker Hub . Right click on the display driver that is currently installed. Select search automatically for drivers. I have been having issues with my Anker USB 3.0 Docking Station, specifically that the audio does not work. Address: 5350 Ontario Mills Pkwy, Suite 100, Ontario, CA 91764. A big range of coffee makers at your fingertips, world-class brands of high quality and powerful performance that you can use at home or work, prepare the coffee for your friends and family effortlessly. Updates include bug fixes and performance optimization. $349.99. Group Policy Setting. b) Type Troubleshooting and click Troubleshooting. Try to Check the Display settings: 1. I often would like to have my old Amarok back. Unplug the docking station from your PC. Select Device Manager. Please first confirm the following information to see if the troubleshooting is helpful or not: -Confirm the C port of your device support media display. I have the laptop hooked up to two external monitors via the docking station, and I operate with the laptop screen disconnected. What's Included: Anker 651 USB-C Dock (8-in-1, Wireless Charging), 100W power adapter, 1 m / 3 ft USB 3.1 Gen 2 cable, AC power cord, welcome guide, worry-free 18-month warranty, and friendly . I have tried audio through the headphones jack and by using a USB headset. Whether you need to connect a USB-C external hard drive, a USB thumb drive, or an SD card, you can find a USB-C hub or docking station to do all of that. This is caused by a Group Policy (GPO) setting in the Windows image. Huge Expansion: Equipped with an 85W laptop-charging USB-C . Company Name: Fantasia Trading LLC. - In this case, make sure the monitor is turned on and plugged into your video port. 03-08-2021 09:20 PM. Find "Settings" in the computer menu bar. 2. I have adjusted them (only so many things I . Tested an Anker USB-C to HDMI adapter (Model A8312) which is a small unpowered dongle. Press windows key + X. The headset charges fine - up to 100%. Learn more. Model: Y1810. In "Display", go to "Multiple displays" and select the mode you want from the drop-down menu. 577. $29.99. One such example is PowerExpand 8-in-1 USB-C PD 10 Gbps Data Hub which supports file transfer via USB-C, USB-A, as well as SD and microSD card slots. It does not use an external power source, simply powered by the MacBook. Open the Windows search bar. Hold the power button on your docking station for 3-4 seconds to reset it. 575. Product Name: Anker Wireless Charging Dock for Amazon Fire HD 10 Plus. If the problem remains unchanged, please contact . I have to connect the Dell power supply to the laptop in order to get the laptop to turn on and begin charging again. The laptop's audio works fine when not hooked up to the docking station. No issues with the display receiving a signal and no requirement to unplug or plug anything back in. 777. Posted by 1 year ago. The security policy is preventing USB-C and Thunderbolt devices and drivers from being installed. Series 7. Went in to device manager while device was plugged in and uninstalled, also uninstalled unknown USB device. 09-22-2021 03:47 PM. Help Request? PowerExpand+ 7-in-1 Thunderbolt 3 Mini Dock. 4. I have a Anker PowerExpand - the 7 port one. 3. The screen/monitor and cable . c) Click on View All. Run hardware and devices troubleshooter and check. 1. High-Speed Charging: Any connected laptop can receive up to 85W of power, while devices compatible with Qi can be wirelessly charged at up to 10W speeds. Anker PowerExpand 13-in1 USB-C Dock not working with my HP Pavilion Desktop TP01. For example, the Anker PowerWave Pad needs a Quick Charge 2.0 or 3.0 Adapter to work properly and will not work with the Apple 1 Amp charger. Buy in monthly payments with Affirm on orders over $50. Ports : 2 x Thunderbolt 4, 1 x USB-C 3.1 Gen2, 2 x USB-A 3.1 Gen2, 2 x USB-A 2.0 . Anker 777 Thunderbolt Docking Station (Apex, 12-in-1, Thunderbolt 4) Anker 777 Thunderbolt Docking Station (Apex, 12-in-1, Thunderbolt 4) From $349.99 Buy. Some DVI-HDMI adapters don't have the right combination of pins connected to work in the newer standards. Before I could use HDMI cable to use my larger display screen from my laptop. Our monitors (connected with DisplayPort to the USB-C docking station) do not wake up after put to sleep, when trying to resume work on the computer (which hasn't been powered off or sleeping/hibernating during the time) Workaround is to unplugg the USB-C cable from the computer and plug it back in. If the above troubleshooter didn't help, then try method 2. 3. This no longer works. You may also use the " Get Help Now " option at the bottom right to chat with a Dell technician right away. josephmaricevic May 21, 2021, 2:17am #1. They also may need to be powered by another power source and aren't always powered solely through the laptop, but that will vary by docking station model. Anyhow, if you want to run dual displays through a docking station from that system, your only option would be a DisplayLink-based dock such as the Dell D6000 or a similar third party dock. My Anker Charging Dock does not seem to be working properly. I have two Acer monitors (model SA270), which have HDMI, DP, and USB-C ports. Specifications. I know the docking station is . I want to connect two monitors to the docking station and my desktop is not recognizing the device. 2. Windows will search for an available driver software online. Hi All, I bought by the prime days the Anker PowerExpand Elite 13-in-1 Thunderbolt 3 Docking Station but I get no signal at my external display via HDMI. For Windows and macOS. This was likely in the custom Windows image due to a previous vulnerability in Thunderbolt 1 & 2 that is no longer present in Thunderbolt 3 devices. Any Ideas why? . -Plug your HDMI cable directly into your devices and see if you get a stable connection. Telephone: +1 800 988 7973. As you can tell by my account, I write code so I'm very dumb when it comes . 16.1% Off Beko Turkish Coffee Maker, Single Deck , 220V, White 4.3 /5 21 Reviews 559 SR 469 SR Save 90 SR Inclusive of VAT. We use cookies to ensure you get the best experience on our website. Wait for the process to complete. Select Update Driver. With an ordinary USB-C dock I have no problems and it worked very well. -Try a different device. Buy in monthly payments with Affirm on orders over $50. I need to use the dock for the webcam as the M1 has a limited number of ports. Not compatible with M1 MacBooks or Linux or Chrome OS laptops. The following importer is the responsible party. - If your laptop doesn't detect the second display, the option will not show. A: This dock works with laptops with a USB-C port that supports DisplayPort Alt Mode and Power Delivery. Lots of these hubs have issues with adapters from one connection type to another. Type in Display Settings. Anker Apex Thunderbolt 4 Docking Station. To confirm the USB-C port function of your laptop, consult your user manual or contact your laptop's manufacturer. Method 2: I've tried every combination of connecting every port from the monitors to the docking station and still nothing. Learn more. $279.99.